Legal notice

This Legal Notice sets out the identity of the business operating this website, as required under Dutch and EU e-commerce law.

Trading as
Charlotte E. English's Spellbounde Bookshoppe (charlotteenglish.com)

Registered business name
Frouse Books

Registered address
Gravin Juliana van Stolberglaan 31, Unit C0006
2263 AB Leidschendam
Netherlands

Contact
Email: admin@frousebooks.com

Chamber of Commerce (KVK) number
60898623

VAT identification number
NL002472374B22

Dispute resolution
If you have a complaint about a purchase that we haven't been able to resolve directly, you can contact your national consumer dispute resolution body. A full list of these bodies for EU Member States, Norway and Iceland is available on the European Commission's Consumer Redress site: consumer-redress.ec.europa.eu. (Note: the former EU Online Dispute Resolution platform was discontinued on 20 July 2025 and has been replaced by this service.)